Privacy Policy

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My website address is: https://www.linadellaluna.com This privacy policy states the way Lina Della Luna collects, uses, maintains and discloses information collected from clients and users of my website and services.

WHAT PERSONAL DATA I COLLECT AND WHY I COLLECT IT:

ON ENQUIRY / BOOKING

When you send me an enquiry via our contact form, I add your name, email and telephone number (if provided) to our studio system, who have confirmed they are General Data Protection Regulation (GDPR) compliant, and use it to respond to your enquiry.  Any extra information provided is purely kept within our email server [Gmail.] It will potentially sit in our system for review / analytical purposes for up to seven years, but if your enquiry does not proceed in booking a service with me or joining a newsletter, I will not contact you further.

Should you go on to book any service with me, I will request further data from you should I need it, and this is all kept safe as per your original details. 

When booking a personalised birth chart or lunar calendar services, details such as date, time and location of birth will need to be provided. Again this date will be kept safe inside our system and not shared or sold with any other party.

I have both a legal (as a certified Moonologer) and moral obligation to maintain discretion and confidentiality with regard to all of your personal details, including anything that you may discuss with me or reveal during a divination or coaching session. 

OTHER PERSONAL INFORMATION USAGE

I may use your personal information to send statements and invoices; as well as collect payments from you, send you general communications or email notifications to allow me to administrate a booking or purchase. I may also use the data to send to you goods purchased via the website; and supply to you services purchased via the website, as well as provide third parties with statistical information about our website visitors (that does not identify you), and to deal with enquiries and complaints made by or about you relating to the website.

IMAGES

I hold all copyright and/or licences for the imagery on this website, both graphical and photographic, and they must not be reproduced without my permission.  

COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. I suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. This website has integrated social media services that may include Facebook, Instagram, Pinterest, Vimeo and analytical Google Analytics and AdWords.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

I am not responsible for the privacy policies or practices of third party websites, which includes the websites of other suppliers I may refer to in blogs, and including any other companies / pages linked to on this website.

WHO I SHARE YOUR DATA WITH

I will NEVER without your express consent provide your personal information to any third parties for the purpose of direct marketing. I use various third-party systems to help with the administration and delivery of my services and products. These companies have all been checked for being GDPR compliant.

HOW LONG I RETAIN YOUR DATA

Personal data given in order to administrate enquiries, bookings and purchases could be held for up to 7 years unless deletion is requested.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have shared data with me, you can request to receive a report of the personal data I hold about you, including any data you have provided to me. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.

Any data subject has the right to withdraw his or her consent to processing of his or her personal data at any time by contacting me.

If you have any questions regarding this privacy policy or would like to request removal of data, please email gdpr@linadellaluna.com

Privacy Overview

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